Privacy policy

🔐 PRIVACY POLICY

Aestiva Home
Last Updated 24/02/2026

Aestiva Home values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from our website.

By using our website, you agree to the terms outlined below.

1. Information We Collect

When you visit or place an order on our website, we may collect the following information:

  • Full name

  • Phone number

  • Email address

  • Shipping address

  • Billing details (if applicable)

  • IP address

  • Device and browser information

This information is collected to process orders and improve our services.

2. How We Use Your Information

We use your information to:

  • Process and confirm orders

  • Arrange delivery within the UAE

  • Communicate regarding your order

  • Improve our website and services

  • Prevent fraud or misuse

  • Send promotional offers (if you opt in)

We do not sell, rent, or trade your personal information to third parties.

3. Order Fulfillment & Third Parties

To complete deliveries, we may share necessary customer information (such as name, address, and phone number) with:

  • Delivery service providers

  • Order fulfillment partners

  • Payment service providers (if applicable)

Information is shared strictly for order processing purposes.

4. Cookies & Tracking Technologies

Our website may use cookies and tracking tools (such as Meta Pixel or TikTok Pixel) to:

  • Improve user experience

  • Analyze website traffic

  • Measure advertising performance

You may disable cookies through your browser settings.

5. Data Security

We implement reasonable security measures to protect your personal data. However, no online transmission is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain order information for record-keeping, fraud prevention, and customer service purposes unless a deletion request is made.

7. Your Rights

If you wish to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your data

You may contact us at the email below.

8. Children's Privacy

Our website is not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors.

9. Business Status

Aestiva Home operates as an independent online retail service serving customers within the United Arab Emirates. We are not currently a registered UAE company.

10. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page.

11. Contact Us

For privacy-related inquiries, contact:

Email: support@aestivahome.com
Location: Serving customers across the United Arab Emirates